Uni-AI F&B POS · for restaurants, cafés and tea houses

One system for the kitchen, cashier, customers and manager.

Customers order and pay from their phones, each kitchen station sees its dishes at once, the cashier closes the bill, and the manager sees the numbers as they happen. A smart queue, members and bookings, sales analysis and HR are all built in, so a restaurant needs one provider instead of six.

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Live · fnb.uni-ai.ccIn use at F&B outlets in Malaysia

What makes it different

Everything a restaurant runs on, in one system.

One systemFour views, one set of ordersThe customer's phone, the kitchen screens, the cashier's tablet and the manager's back office all work from the same orders, live. No re-keying and no paper slips.
Smart queueA queue that runs itselfDiners scan a QR code at the door, see how many groups are ahead and the expected wait, and their phone rings when the table is ready. A TV can show the queue too.
CRMMembers, bookings and depositsMembers sign in with their phone number and earn points and vouchers. Tables and VIP rooms can be booked online with a deposit that counts toward the bill.
WhatsAppReceipts and calls on WhatsAppReceipts, booking confirmations and queue calls go out on WhatsApp in one tap. Fully automatic replies on your own business number are coming next.
Analysis · AISales and numbers, explainedReports on sales, best and slowest dishes, peak hours, queue waits and members, with Ask Uni to answer questions and draft promotions.
HR insideRoster, clock-in and payrollStaff clock in with a PIN and a selfie, overtime is flagged, and payslips with KWSP, PERKESO and EIS are drafted for the owner to approve.
Also inside
A screen per kitchen stationService charge, SST and 5-sen roundingPer-head and tea chargesVIP room minimum spendDuitNow QR, card and cashPay at the table or the counterInteractive floor planManager PINs for voids and discountsClose-the-day reportEnglish · 中文

How it works

One visit, from the door to the report.

  1. QueueJoin the queueScan the QR at the entrance. The phone rings when the table is ready.
  2. OrderOrder from the tableScan the table's QR and order in rounds, or let staff take the order.
  3. CookThe kitchen preparesEach station sees only its dishes. Waiting tickets turn amber, then red.
  4. PayPay and goBy phone at the table or at the counter. The receipt goes to WhatsApp.
  5. ReportThe manager sees itSales, dishes, queue and staff numbers update as it happens.

Ask Uni in the F&B POS

Your restaurant's numbers, in plain words.

Ask Uni reads your sales, dishes, queue, members and staff. It answers with the numbers behind them, and drafts promotions, member messages and menu changes for the owner to apply with one tap. It never changes anything on its own.

24/7English · 中文On your phoneYou approve
Enter

Example conversations with sample figures.

Customised for you

Set up the way your restaurant runs.

A tea house, a café and a nasi kandar shop run very differently. Every optional function has its own on/off switch, so we show you only what fits and set the rules to match how you work.

Your menu and stationsDishes, sets and add-ons, routed to the right kitchen screen.
Your chargesService charge, per-head charges and room minimum spend.
Your switchesQueue, members, bookings, pay-at-table: each on or off.
Your floor planTables and rooms drawn to match your shop.
Your paymentsCash, DuitNow QR, card and online payments.
Your languagesEnglish and 中文; kitchen tickets in either.

The same system also runs

Uni-AI WMSLiveA warehouse system with an AI assistant built in.Stock, forecasts, reorders and paperwork drafted for approval. → Uni-AI Appointment POSPilotFor businesses that run on bookings.Bookings, reminders, report cards, packages, checkout and staff. →

Book a demo

See it with your own menu.

Send us your menu and floor plan. We will set up Uni-AI F&B POS with them and walk you through a full service in 30 minutes.

Book a demo